Rejected claim die to unapdeted regular driver

Mg business car was involved in an accident on the 10 March 20 at PTA North with my regular driver.i have put a claim with Auto and General same day and vehicle was toured to their s**** yard to conduct assessments. I was told that claim was rejected due to regular driver on the policy was not updated. I have never skipped payment since I have joined this insurance,A&G consultants ever called me to remind me about missing information (regular driver update). Infact they continue to milk my money since 2017 till to date. There was never a fairness to this case.i have read some where on A&G policy that should information not provided in fully insurance will cancel the policy or not pay the claim. This should have been cancelled 2017 since information was not fully provided. I am in huge pain and stress with outcome of this claim. Someone bumped my car on the robot and my driver had right of way. Has A&G contacted third party to claim from.i pay insurance to cover my property for cases like this but you are not helpful.i have escalated my case to dispute department and awaiting feedback. Provide better service to your customer A&G. Awaiting for better feedback.

Regards Kulani zitha