1 reviews | Active since Sept 2014
Refuse to cancel policy!
<p>I sent a mail to this lot to cancel my policy as I'm tired of being messed around, they call me and then put me on hold for ages while they transfer me from one person to another.</p> <p> </p> <p>I now get told that I must call them to cancel, I DO NOT HAVE TIME TO PLAY GAMES WITH YOU LOT, CANCEL MY POLICY AS I WANT NOTHING TO DO WITH YOU LOT EVER AGAIN!!!!!!!</p> <p>WORST SERVICE I HAVE EVER ENCOUNTERED IN MY LIFE!!</p>
We acknowledge receipt of your complaint.
We apologise for your experience, one of our Customer Relation Specialist will be in contact with you to assist you herein.
Kind Regards,
The Auto & General Team.
We acknowledge receipt of your complaint.
We apologise for your experience, one of our Customer Relation Specialist will be in contact with you to assist you herein.
Kind Regards,
The Auto & General Team.
Update:
One of our Customer Relation Specialists attempted to contact you on the number provided, without success.
We confirm that both policies have been cancelled accordingly and that we have sent confirmation of cancellation to you via email.
We are really sorry to lose you as a valued customer but at the same time respect your decision. Please accept our apologies for the frustration this caused.
Kind Regards,
The Auto & General Team.
Update:
One of our Customer Relation Specialists attempted to contact you on the number provided, without success.
We confirm that both policies have been cancelled accordingly and that we have sent confirmation of cancellation to you via email.
We are really sorry to lose you as a valued customer but at the same time respect your decision. Please accept our apologies for the frustration this caused.
Kind Regards,
The Auto & General Team.