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jafta M

1 reviews | Active since Mar 2017

24 Feb 2023, 10:18

Refusal to provide telesales recording

I took insurance wit A&G for my car via Telephone, My car was involved in an accident, i then contacted A&G they came and picked up my car. after a week i was told that i was not covered for accidental damage as i took fire and theft insurance. i then requested the recording, till today i am still waiting from begining of January 2023.

0
Replies (1)
Auto & General
Auto & General's reply24 Feb 2023, 10:25
Official
Hi  Jafta,

We are disappointed to hear about your service experience.

However, we will follow up with our team regarding your request.

Kind Regards,
The Auto & General Team