V
Virginia

1 reviews | Active since Oct 2025

07 Nov 2025, 12:59

Refund

The response I got from them is that they paid money to the account that is closed a long time ago,they have should seen that the money bounced back.My late mom’s accounts are closed and they are done with her case.To my surprise I submitted her estate late account but they choose to refund it to the account that is long closed.

0
Replies (1)
Auto & General
Auto & General's reply07 Nov 2025, 13:05
Official
Hi Virginia,

Condolences to you and your family. We are truly sorry for the inconvenience.

We would like to look into your matter. Please send us a private message with your late mom's policy or ID number. 

Kind Regards,
The Auto & General Team