CS
Chevon S
1 reviews | Active since Dec 2018
12 Dec 2018, 09:09
Refund
I had insurance aswell as a value added scratch and dent policy which I cancelled in 2010, I was not aware of the monthly payments going off my account every month for the extra value added service, when I inquired I am told they only keep calls for 3 years and no longer so legally they owe me nothing
Helpful (0)
Replies (4)0
Replies (4)
Auto & General's replyOfficial
12 Dec 2018, 09:31We acknowledge receipt of your complaint.
We will be in contact with you shortly to discuss your concerns.
Kind Regards,
The Auto & General Team.
We will be in contact with you shortly to discuss your concerns.
Kind Regards,
The Auto & General Team.
Best regards,
Auto & General's reply12 Dec 2018, 09:31
Official
We acknowledge receipt of your complaint.
We will be in contact with you shortly to discuss your concerns.
Kind Regards,
The Auto & General Team.
We will be in contact with you shortly to discuss your concerns.
Kind Regards,
The Auto & General Team.
Best regards,
Auto & General's replyOfficial
12 Dec 2018, 10:54Update:
As discussed with our Customer Relation Specialist, we will conduct an investigation into your concerns and provide you with feedback soonest.
Kind Regards,
The Auto & General Team.
As discussed with our Customer Relation Specialist, we will conduct an investigation into your concerns and provide you with feedback soonest.
Kind Regards,
The Auto & General Team.
Best regards,
Auto & General's reply12 Dec 2018, 10:54
Official
Update:
As discussed with our Customer Relation Specialist, we will conduct an investigation into your concerns and provide you with feedback soonest.
Kind Regards,
The Auto & General Team.
As discussed with our Customer Relation Specialist, we will conduct an investigation into your concerns and provide you with feedback soonest.
Kind Regards,
The Auto & General Team.
Best regards,
Auto & General's replyOfficial
12 Dec 2018, 13:40Update:
We confirm that the value added policy was not cancelled when the main policy was cancelled. As agreed, we have emailed the conversation to you, for your record purposes.
Thank you for allowing us the opportunity to clarify your concerns.
Kind Regards,
The Auto & General Team.
We confirm that the value added policy was not cancelled when the main policy was cancelled. As agreed, we have emailed the conversation to you, for your record purposes.
Thank you for allowing us the opportunity to clarify your concerns.
Kind Regards,
The Auto & General Team.
Best regards,
Auto & General's reply12 Dec 2018, 13:40
Official
Update:
We confirm that the value added policy was not cancelled when the main policy was cancelled. As agreed, we have emailed the conversation to you, for your record purposes.
Thank you for allowing us the opportunity to clarify your concerns.
Kind Regards,
The Auto & General Team.
We confirm that the value added policy was not cancelled when the main policy was cancelled. As agreed, we have emailed the conversation to you, for your record purposes.
Thank you for allowing us the opportunity to clarify your concerns.
Kind Regards,
The Auto & General Team.
Best regards,
CS
Chevon S's updateReviewer Update
12 Dec 2018, 14:18Thank you for feedback !
CS
Chevon S's update12 Dec 2018, 14:18
Reviewer Update
Thank you for feedback !