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Greetings, My name is Nomvula Khoza. ID number: ***. I am writing today to complain about the poor service l received from Auto and General. I made a claim on 14 April 2022. On Saturday(16 April 2022) we sent a live location to the assessor that was coming to my house, but he decided not to show up and said we gave him a wrong address. He promised to come the next day which was Sunday, but he did not again. I called to complain, l ended up staying on the line for more than 30 minutes without being assisted, every time when l ask for the manager they say "His in a meeting". They sent another assessor on 3 May 2022, He took pictures of all the damages in and outside the house. Hr said he was going to send me a report on Monday (Which was yesterday 9 May 2022) but l did not receive any report. Today I called them again at 08:33am. We ended the call at 27min 39sec without either of us having accomplished anything, as usual.

I am most annoyed

Can someone call me on *** before the end of the day.