DM
Dineo M

1 reviews | Active since Jul 2018

05 Jul 2018, 15:19

Recovery of repair costs from Standard Bank via Auto and General

I would like to complain about the service i am receiving from Auto and General for my TP claim against Standard Bank Insurance. its been over a year and around February/March 2018 i was advised that my file is at authorisation. To date there has been no progress.

0
Replies (3)
Auto & General
Auto & General's reply05 Jul 2018, 15:26
Official

We acknowledge receipt of your complaint.

One of our Customer Relation Specialists will be in contact with you shortly.

Kind Regard,
The Auto & General Team.

Auto & General
Auto & General's reply05 Jul 2018, 15:33
Official

Dear Dineo,

We have attempted to contact you to discuss your concerns, without success and there is no room to leave a voice message.

We need to discuss the recovery process with you and will appreciate it if you will contact us back to do so.

Kind Regards,
The Auto & General Team.

Auto & General
Auto & General's reply05 Jul 2018, 15:34
Official

Dear Dineo,

As mentioned above, i am unable to get hold of you, please contact me back to discuss the process with you.

Kind Regards<
Dorothy Smit
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