RE: POLICE NUMBER ***

Bad service, consultant made promises that they don't keep, they saying will call you back but never call. Cancelled a policy last Friday and phone on Monday to check if they cancel, the consultant instead send a letter that say the policy will lapse on 1/12/2019. The cancellation was with emmediate effect, since to the car won't be cover if anything happens because the car profile has been change. When I phone and email they just say will call you back but never call. They are playing delay tactics so that they don't refund me for remaining day of November from the cancellation date. What a bad service , terrible.