BJ
Banele J

1 reviews | Active since May 2022

27 Oct 2023, 11:12

Racially perastatal

It has an unpleasant experience with auto general ever since I have joined them, based on hello Peter reviews I was so charmed but I guess it all in what race are you never kind to black people which is it normally after all we live in a world of racially perastatal.

This started with my last review whereby they refused to handle my case nevertheless they take 6 working day or more just to reply on one email address which begs the question of do they produce what they advertise or opposite of that?

Last time I was transferred to legal department and it just hang up never even received a call back what if I was arrested? Calling from a police station? How do they prioritise their customers should I be white in colour in order to receive proper service? Because this is neglect beyond second incident and they always receive my money in terms

When I check hello Peter reviews dominate by white people which give good reviews which means prioritises definer in color of the skin.

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Replies (1)
Auto & General
Auto & General's reply27 Oct 2023, 11:15
Official
Hi  Banele,

We acknowledge receipt of your complaint.

We will be in contact with you to discuss your concerns.

Kind Regards,
The Auto & General Team