T
Thuthuka
1 reviews | Active since Feb 2026
22 Apr 2026, 16:30
Quote Vs Sale
Requested a quote online, provided my contact details. An agent called me and requested my personal information, ID, Address etc. I asked if all that information is needed for a quote, the agent lost interest in the call and directed me to the website if I want a quote. The website is where I provided my details to be contacted for a quote.
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Auto & General's replyOfficial
22 Apr 2026, 16:41Good day Thuthuka,
Thank you for reaching out to us and for bringing this under our attention. We are sorry to hear about the service you have received. This is certainly not the level of service we aim to offer. Please allow us to investigate the matter and arrange with the correct team to be in contact with you and assist you as soon as possible. We do apologize for any inconvenience caused.
Kind regards,
The Auto & General team.
Thank you for reaching out to us and for bringing this under our attention. We are sorry to hear about the service you have received. This is certainly not the level of service we aim to offer. Please allow us to investigate the matter and arrange with the correct team to be in contact with you and assist you as soon as possible. We do apologize for any inconvenience caused.
Kind regards,
The Auto & General team.
Auto & General's reply22 Apr 2026, 16:41
Official
Good day Thuthuka,
Thank you for reaching out to us and for bringing this under our attention. We are sorry to hear about the service you have received. This is certainly not the level of service we aim to offer. Please allow us to investigate the matter and arrange with the correct team to be in contact with you and assist you as soon as possible. We do apologize for any inconvenience caused.
Kind regards,
The Auto & General team.
Thank you for reaching out to us and for bringing this under our attention. We are sorry to hear about the service you have received. This is certainly not the level of service we aim to offer. Please allow us to investigate the matter and arrange with the correct team to be in contact with you and assist you as soon as possible. We do apologize for any inconvenience caused.
Kind regards,
The Auto & General team.