1 reviews | Active since Feb 2013
Pushismant when you claim
<p>I had to claim last year due to theft of my car key while on holiday. Come increase time my installments went up by 20% without prior notice. I was told it was due to the fact that they did not make money of me for the year. I was only with them for a year but I never claimed from my previous 6 years form my prior campon. I left them due to not paying out bonus as was sold to me. If it was not for that I would still be with them. So now I left auto and general if they communicated with me and treated my as a customer and not a cash *** I would have been with them for years and they could have made some money. But they are only interested in making as much as possible in a short time. So if you are looking for an insurance that will help you in time of need ( not that I planed to ever claim) then Auto and General is not for you.</p> <p> </p>
We acknowledge receipt of your complaint.
As discussed with one of our Customer Relation Specialist, please allow us the opportunity to investigate your concerns. We will provide you with feedback soonest.
Kind regards,
The Auto and General Team.
We acknowledge receipt of your complaint.
As discussed with one of our Customer Relation Specialist, please allow us the opportunity to investigate your concerns. We will provide you with feedback soonest.
Kind regards,
The Auto and General Team.
