DS
Danie S

1 reviews | Active since Oct 2017

18 Oct 2017, 09:41

Prossesing of claim

Took them auto and general 4 weeks to sort out my claim

0
Replies (3)
Auto & General
Auto & General's reply18 Oct 2017, 09:44
Official

We acknowledge your feedback.

Our Customer Relation Specialist will be in contact with you shortly.

Kind Regards,

The Auto & General Team.

Auto & General
Auto & General's reply18 Oct 2017, 11:32
Official

Update:

Our Customer Relation Specialist attempted to contact you without success and a message was left on your voice mail.

We would like to discuss the matter with you and will appreciate it if you will be able to contact us back.

Kind Regards,
The Auto & General Team.

Auto & General
Auto & General's reply19 Oct 2017, 11:14
Official

Update:

We confirm that our Customer Relation Specialist has been in contact with you and we apologise for the inconvenience and frustration this has caused. We are pleased that the claim has been finalised and that the matter has been resolved. 

Please feel free to contact our Customer Relation Specialist if you require further assistance. 
Kind Regards, 
The Auto & General Team.