Promising when recruiting but Terror with delivery.

I am Msizi Ziphozonke Mabaso, ***. I own a Ford Ranger, a 2014 XLT Model. I am a policy Holder at Auto and General since 2022 May. Ever since I have been a faithful payee to the policy or company, due to the fact that I have a debit order plan. It is the 9th day today not receiving help from this company. I have a warranty plan with them. My car broke down, it has a problem with the Turbo, I have received disgusting service from Auto and General and I would never recommend it to anyone. This is what they do;

1. Answer your call after a very long time. 2. Transfer you to different people. 3. They promise to call you back and do not. 4. If they call you back they will make you wait for 25 minutes on a call without getting back at you. 5. I have sent doezens of emails with no response. 6. Luckily on the other email attempt I conversed with a guy called Josh and till date no response. 7. The dealer is now charging me for storage and I want Auto and General to pay for it as well. 8. Every time you call you speak to a new person. 9. They are very good when recruiting you, but they service delivery is terrible.

I remaim unsatisfied

Mr MZ Mabaso