Proline Wynberg

1.My car is at Proline Wynberg for A MONTH. Only last week, on 13 February, I received this sms: Good day, Your vehicle has now been moved into the Panelbeating dept. This is step 1 of 5 repair steps (1. Panelbeating 2. Paint Preparation 3.Painting 4. Assembly 5.Quality Control). For any queries sms Charlene to 40184 and we will call you back.

2. I was told that it would be fixed in 10 working days.

3. I was told to liase with Charlene - She doesn't return my calls. She's always "not available".

4. Today, at 13:34, Charlene finally calls and says my car has been fixed and will be ready for collection at 16:,00.

5. I'm at work until 17:00 and arrange for someone to go out of his way to fetch the car.

6. At 15:12, Charlene calls and says collection will be delayed because there's no windscreen.

7. Is that good service?

8. What if something happened to the car, because 2 and a half hours ago it was fixed, but now there is no windscreen?

Now I don't trust Proline.