Professional ******

Auto and General has been charging me twice for the same building now refuses to accept responsibility for it. I would have never called Auto and general twice to get policies for the same building . Their only excuse is that their business and personal departments work independently. But as a customer I would have been transferred by them to the business department. It would have been the responsibility of the person transferring me to the business department to make sure the personal policy is cancelled. They are now saying the will investigate and return to me , but in my experience when they say they will call you back they never do. Know that Auto and General will gladly debit you twice with no intention of paying out twice if you ever claim. Do not use this company