PREMIUM REFUND ALMOST IMPOSSIBLE

Once you have committed to make use of them to provide insurance cover for a vehicle, then that premium will go off your bank account that very same day. Should you wish to cancel a week later, then they will not refund you the balance of the premium, except in highly exceptional cases. In a sense this comes down to unfair enrichment. However, they cleverly get around this by telling you that you will still be covered for the full month, even though you requested them to cancel the insurance policy. A very unfair business practice on you as the consumer. Needless to say, I will not support Auto & General in future nor will I recommend them to anyone.