Premium increased without notice

Item: Auto & General
Rating: 1
Author: Dries B

Increased my monthly premium without proper notice. Recieved a letter dated 1st of September that my monthly premium will be increased however my account was debited on the 31st of August with the new amount.

Helpful (0)

Replies (2)

Auto & General's replyOfficial

18 Sept 2019, 08:58

We acknowledge receipt of your complaint.

We will be in contact with you to discuss your concerns.

Kind Regards,
The Auto & General Team.

Auto & General's reply18 Sept 2019, 08:58

Official

We acknowledge receipt of your complaint.

We will be in contact with you to discuss your concerns.

Kind Regards,
The Auto & General Team.

Auto & General's replyOfficial

18 Sept 2019, 09:24

Update:
As discussed with our Service Specialist, kindly assist us with you policy information in order for us to investigate your concerns and to provide you with feedback.
We have communicated to you via email and are looking forward to your reply.

Kind Regards,
The Auto & General Team.

Auto & General's reply18 Sept 2019, 09:24

Official