TX
Thash X
1 reviews | Active since Mar 2016
08 May 2025, 13:42
PREMIUM INCREASE
In March, I requested that my premium not be increased, and your consultant confirmed that the system had been updated accordingly.
However, I’ve noticed that a higher amount is still being deducted. Could you please explain why this is happening?
I kindly request that you resolve this issue as a matter of urgency and arrange for a refund of the excess amount charged.
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Auto & General's replyOfficial
08 May 2025, 13:45 Hi Thash
We acknowledge receipt of your complaint, our team will be in contact with you to discuss your concerns and this matter will be escalated to the relevant department.
Kind Regards,
The Auto & General Team
We acknowledge receipt of your complaint, our team will be in contact with you to discuss your concerns and this matter will be escalated to the relevant department.
Kind Regards,
The Auto & General Team
Auto & General's reply08 May 2025, 13:45
Official
Hi Thash
We acknowledge receipt of your complaint, our team will be in contact with you to discuss your concerns and this matter will be escalated to the relevant department.
Kind Regards,
The Auto & General Team
We acknowledge receipt of your complaint, our team will be in contact with you to discuss your concerns and this matter will be escalated to the relevant department.
Kind Regards,
The Auto & General Team