NM
Ntsako M
1 reviews | Active since May 2022
03 Oct 2023, 12:33
Premium
Took a Business cover with them and before the inception date I sent an Email saying that I haven’t started the Ehailing can they rather put the policy on hold as I am waiting for approval But they went on debiting I called them since the 27th then Yesterday I was told we will refund you but it will take 7 to 14 working Days and They Ran a Debicheck that I never approved Worst the inception date is the 15th therefore the purpose of this refund if it can run up until 19th Please cancel the Policy
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Replies (2)
Auto & General's replyOfficial
03 Oct 2023, 12:46Good day Ntsako
We are sorry for the service that you have received.
We will get the relevant department to contact you.
Regards
Auto & General Team
We are sorry for the service that you have received.
We will get the relevant department to contact you.
Regards
Auto & General Team
Auto & General's reply03 Oct 2023, 12:46
Official
Good day Ntsako
We are sorry for the service that you have received.
We will get the relevant department to contact you.
Regards
Auto & General Team
We are sorry for the service that you have received.
We will get the relevant department to contact you.
Regards
Auto & General Team
NM
Ntsako M's updateReviewer Update
03 Oct 2023, 15:53Noted I will wait
This issue has been ongoing since the 27 and I requested to put this on hold on the 19th
Now I must struggle to get a simple refund
R2185 is lot of money
This issue has been ongoing since the 27 and I requested to put this on hold on the 19th
Now I must struggle to get a simple refund
R2185 is lot of money
NM
Ntsako M's update03 Oct 2023, 15:53
Reviewer Update
Noted I will wait
This issue has been ongoing since the 27 and I requested to put this on hold on the 19th
Now I must struggle to get a simple refund
R2185 is lot of money
This issue has been ongoing since the 27 and I requested to put this on hold on the 19th
Now I must struggle to get a simple refund
R2185 is lot of money