TM
Tshepo M
1 reviews | Active since Oct 2019
07 Oct 2025, 11:29
Poorly trained consultants
Poorly trained consultants or *****sters fails or deliberately refuse to amend proof of tracking device on my policy but keep abusing my phone with scratch and dent insurance cover that I said I'm not interested into several times. I'm now rethinking my decisions to have comprehensive insurance with them. I don't have peace of mind at all.
Helpful (0)
Replies (3)0
Replies (3)
Auto & General's replyOfficial
07 Oct 2025, 11:40Hi Tshepo,
We do apologise for the inconvenience.
However, we can confirm that we have received your tracking certificate.
We will also request our team to remove your contact number from our marketing list, so you don't receive calls from our Scratch and Dent sales team.
Apologies again.
Kind Regards,
The Auto & General Team
We do apologise for the inconvenience.
However, we can confirm that we have received your tracking certificate.
We will also request our team to remove your contact number from our marketing list, so you don't receive calls from our Scratch and Dent sales team.
Apologies again.
Kind Regards,
The Auto & General Team
Auto & General's reply07 Oct 2025, 11:40
Official
Hi Tshepo,
We do apologise for the inconvenience.
However, we can confirm that we have received your tracking certificate.
We will also request our team to remove your contact number from our marketing list, so you don't receive calls from our Scratch and Dent sales team.
Apologies again.
Kind Regards,
The Auto & General Team
We do apologise for the inconvenience.
However, we can confirm that we have received your tracking certificate.
We will also request our team to remove your contact number from our marketing list, so you don't receive calls from our Scratch and Dent sales team.
Apologies again.
Kind Regards,
The Auto & General Team
TM
Tshepo M's updateReviewer Update
07 Oct 2025, 11:49Thank you. May I get the proof of receipt to my email for the record? I'm now skeptical after endless messages.
TM
Tshepo M's update07 Oct 2025, 11:49
Reviewer Update
Thank you. May I get the proof of receipt to my email for the record? I'm now skeptical after endless messages.
TM
Tshepo M's updateReviewer Update
07 Oct 2025, 12:16Thank you for your assistance. I have just received the SMS messages and will most certainly keep them for future reference.
TM
Tshepo M's update07 Oct 2025, 12:16
Reviewer Update
Thank you for your assistance. I have just received the SMS messages and will most certainly keep them for future reference.