HC
Hughen C

1 reviews | Active since Nov 2017

10 Jun 2021, 12:04

Poor workmanship

Dear Auto & General I want to know how does a car just have wear and tear on one side. Please specify ? Your approved panel beaters you send the car to did not do there work properly. The car is standing more now then ever. The service I get from your call centres is just terrible and your dispute department is useless.

Your people take weeks to response and at the moment I am paying for a car that is useless.

0
Replies (2)
Auto & General
Auto & General's reply10 Jun 2021, 13:15
Official
Hi Hughen,

We are sorry you feel this way, however, we note that your matter was reviewed by our Internal Dispute team and the outcome was discussed with you.

Kind Regards,
The Auto & General Team 
HC
Hughen C's update10 Jun 2021, 13:49
Reviewer Update
Well I am not happy with the outcome because there no way I car just drive on one side