Poor supliers the only option with A&G

I had some glass damage on the 30th of May. Logged by claim and was directed to Glasfit. I waited over a week for Glasfit to get into contact with me, just to be told the glass has been waiting for long and they have to send it back as I did not take my vehicle in.<br> <br> Finally got my vehicle in to Glasfit. Received a call to pick the vehicle up and when I arrived the vehicle was still full of glass and cleaning agents all over the leather interior. A nice hole was also visible on the inside of the plastic side cover.<br> <br> I do not understand why Auto and general cannot make sure their customers get good service, quality repairs from the suppliers they use.