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Miss. Mokwena pulanemokwena
1 reviews | Active since Nov 2022
27 Jun 2025, 11:54
Poor service received
Good day
I would like to make a formal complain about the worse service I received from Auto and General, I have a warranty plan with them so when after my car was taken to Mazda they told me they can't assist with the courtesy car as I have to hire for myself and they will reimburse me, that's some vital disclosure they didn't say while I was sold the warranty plan.
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Auto & General's replyOfficial
27 Jun 2025, 11:59Good day
We acknowledge receipt of your complaint and apologize for any inconvenience caused to you.
Our team will be in touch with you to discuss your concerns and this matter will be escalated to the relevant department as soon as possible.
Kind regards,
The Auto & General Team
We acknowledge receipt of your complaint and apologize for any inconvenience caused to you.
Our team will be in touch with you to discuss your concerns and this matter will be escalated to the relevant department as soon as possible.
Kind regards,
The Auto & General Team
Auto & General's reply27 Jun 2025, 11:59
Official
Good day
We acknowledge receipt of your complaint and apologize for any inconvenience caused to you.
Our team will be in touch with you to discuss your concerns and this matter will be escalated to the relevant department as soon as possible.
Kind regards,
The Auto & General Team
We acknowledge receipt of your complaint and apologize for any inconvenience caused to you.
Our team will be in touch with you to discuss your concerns and this matter will be escalated to the relevant department as soon as possible.
Kind regards,
The Auto & General Team