Poor Service Once again

Hi Guys,

I just have to mention the poor service once again from A&G

My policy was reviewed the end of may after a complaint, Now another increase is imminent for october.

The fact that i spend over 30 minutes with Lindiwe Khumalo who couldn't do nothing when i called is just absurd and guess what she said let me speak to my manager i will call you back and that was the last time i spoke to her i think it was last week friday, i have had to call more than twice asking for her and every time I'm told message will be sent to her, but what worries me is first call resolution here i explained my story in both instances and they never bothered to help but i was just told it will be sent to Lindiwe, Then why bother asking me all the question if you know you not going to help?

Last person i spoke to was i think Mishka and same results i will ask Lindiwe to call you, I don't know who is worse here the messenger, Lindiwe Khumalo, her Manager or Just A&G in a nutshell because it seems like this is the type of behavior that is encouraged because this the same process i went through in May were a Consultant tells you they will come back to you and completely dissappears

This is the last time i write a complaint of this nature.