IM
Ishy M
1 reviews | Active since Jul 2025
10 Jul 2025, 18:32
Poor service
I've been battling the the whole week just register a claim .I've left numerous messages for someone to call me back. Today I called again spoke to Mothisi who advise that he will call the incident driver to confirm the incident description he still didn't call the incident driver
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Replies (2)
Auto & General's replyOfficial
10 Jul 2025, 18:38Hi Ishy Mohapi,
Sorry to hear about the issues with your claim and the poor service from our appointed service provider, STARPLEX. We're disappointed in the handling of your claim, including the botched installation and concerns about professionalism.
We will investigate this and contact you with feedback.
Kind Regards,
The Auto & General Team
Sorry to hear about the issues with your claim and the poor service from our appointed service provider, STARPLEX. We're disappointed in the handling of your claim, including the botched installation and concerns about professionalism.
We will investigate this and contact you with feedback.
Kind Regards,
The Auto & General Team
Auto & General's reply10 Jul 2025, 18:38
Official
Hi Ishy Mohapi,
Sorry to hear about the issues with your claim and the poor service from our appointed service provider, STARPLEX. We're disappointed in the handling of your claim, including the botched installation and concerns about professionalism.
We will investigate this and contact you with feedback.
Kind Regards,
The Auto & General Team
Sorry to hear about the issues with your claim and the poor service from our appointed service provider, STARPLEX. We're disappointed in the handling of your claim, including the botched installation and concerns about professionalism.
We will investigate this and contact you with feedback.
Kind Regards,
The Auto & General Team
IM
Ishy M's updateReviewer Update
12 Jul 2025, 08:34My claim is still not yet registered for a simple claim third party colliding into the rear of my vehicle................
IM
Ishy M's update12 Jul 2025, 08:34
Reviewer Update
My claim is still not yet registered for a simple claim third party colliding into the rear of my vehicle................