Poor service complaints

Their service is disgusting to say the least. It's been weeks since I logged my claim. They requested documents which I sent and did not go through them unless I call. I've been calling them non stop to find out about the progress of my claim. After several days they'll request one more document which they did not request before. Point is they don't do their job unless you call them and even then no one knows what's going on. They'll Then just waste weeks and weeks of your time.The worst part is that even their service complaints line does not work. So you are left on your own. It would be a TERRIBLE DECISION to get them.as your insurance provider.