DM
Darren M
1 reviews | Active since Feb 2013
10 May 2021, 09:08
Poor Service
I have requested for my policy schedule to be sent twice already for a VAP product I have with Auto and General and still nothing has been sent
Helpful (0)
Replies (6)0
Replies (6)
Auto & General's replyOfficial
10 May 2021, 11:25Hi Darren,
We would like to apologise for the service you have received.
Our team will send your policy documents shortly.
Kind Regards,
The Auto & General Team
We would like to apologise for the service you have received.
Our team will send your policy documents shortly.
Kind Regards,
The Auto & General Team
Auto & General's reply10 May 2021, 11:25
Official
Hi Darren,
We would like to apologise for the service you have received.
Our team will send your policy documents shortly.
Kind Regards,
The Auto & General Team
We would like to apologise for the service you have received.
Our team will send your policy documents shortly.
Kind Regards,
The Auto & General Team
DM
Darren M's updateReviewer Update
11 May 2021, 07:1524 hours later, I am still waiting for that policy schedule that you said you will send shortly
DM
Darren M's update11 May 2021, 07:15
Reviewer Update
24 hours later, I am still waiting for that policy schedule that you said you will send shortly
Auto & General's replyOfficial
11 May 2021, 10:12Hi Darren,
We are really sorry for the service. We will follow up with our service team.
Kind Regards,
The Auto & General Team
We are really sorry for the service. We will follow up with our service team.
Kind Regards,
The Auto & General Team
Auto & General's reply11 May 2021, 10:12
Official
Hi Darren,
We are really sorry for the service. We will follow up with our service team.
Kind Regards,
The Auto & General Team
We are really sorry for the service. We will follow up with our service team.
Kind Regards,
The Auto & General Team
DM
Darren M's updateReviewer Update
11 May 2021, 10:45Does that service team have an email address I can use to directly communicate with them?
DM
Darren M's update11 May 2021, 10:45
Reviewer Update
Does that service team have an email address I can use to directly communicate with them?
DM
Darren M's updateReviewer Update
17 May 2021, 11:29Any feedback?
DM
Darren M's update17 May 2021, 11:29
Reviewer Update
Any feedback?
DM
Darren M's updateReviewer Update
24 May 2021, 09:51There's a lady by the name of Preshnie that called me and promised to resolve this last week already and still nothing has been done
DM
Darren M's update24 May 2021, 09:51
Reviewer Update
There's a lady by the name of Preshnie that called me and promised to resolve this last week already and still nothing has been done