SM
Sophy M
1 reviews | Active since May 2018
25 Aug 2021, 09:17
Poor service
I logged a claim begining of the months to date i have not received a feedback, since i was told it was escalated to managent. Now they even debit my account on the 25 although my aggreement with them was the 26th of every months.. Iv been with this insurance since 2017. They first refused to fix my TV.. I should have seen red flags from then....... Poor poor service
Helpful (0)
Replies (1)0
Replies (1)
Auto & General's replyOfficial
25 Aug 2021, 10:20Hi Sophy,
We are disappointed to hear about your service experience.
We will escalate you matter to our team to look into, they will contact you with feedback .
Kind Regards,
Auto & General Team
We are disappointed to hear about your service experience.
We will escalate you matter to our team to look into, they will contact you with feedback .
Kind Regards,
Auto & General Team
Auto & General's reply25 Aug 2021, 10:20
Official
Hi Sophy,
We are disappointed to hear about your service experience.
We will escalate you matter to our team to look into, they will contact you with feedback .
Kind Regards,
Auto & General Team
We are disappointed to hear about your service experience.
We will escalate you matter to our team to look into, they will contact you with feedback .
Kind Regards,
Auto & General Team