POOR SERVICE AND LACK OF RESPECT GIVEN TO THE CUSTOMERS

Whenever I sent communication to Auto and general they dont respond to me until I send a threatening message .A simple thing such as a getting a document from them it will take forever for me to get it.

On 14.02.2021 I sent an email to Bettersure to send me my claim history report even if I never claim before but a documents that shows that, as requested by my financial advisor ,Betty forwarded me email to Auto and General ,I never got a response from them .I then sent another email on 26.01.2021 ,till to date no response from them .I've been debited for 2 years by this company and I am not happy with them .They dont even deserve one rating 0 rating suits them .