TM
Tisetso M
1 reviews | Active since Oct 2022
21 Oct 2022, 01:28
Poor service
Delaying claim. I have submitted my claim 10days ago and today they are telling me that they have to put out my old insurance info so that they can process my claim. And they will call me after 6 days. What is the delay for? I have been paying my premium very well and now when it's you time to deliver what you have promised me when I sign up with you, you drag your feet.
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Auto & General's replyOfficial
21 Oct 2022, 07:30Good day Mr. Masipa,
We are disappointed to hear about your service experience.
We will escalate your matter to our team to investigate, they will contact you with feedback.
Kind Regards,
The Auto & General Team
We are disappointed to hear about your service experience.
We will escalate your matter to our team to investigate, they will contact you with feedback.
Kind Regards,
The Auto & General Team
Auto & General's reply21 Oct 2022, 07:30
Official
Good day Mr. Masipa,
We are disappointed to hear about your service experience.
We will escalate your matter to our team to investigate, they will contact you with feedback.
Kind Regards,
The Auto & General Team
We are disappointed to hear about your service experience.
We will escalate your matter to our team to investigate, they will contact you with feedback.
Kind Regards,
The Auto & General Team