SK
Sandile K

1 reviews | Active since Dec 2021

20 Dec 2021, 20:03

Poor service

I first need road side assistance and I was never helped a consultant said I did not have one whiles I was under the impression that I had one. I then had to use my own money to tow my car while I was paying the insurance, and I decided to cancel my insurance with them on the point of cancelation I was told that there was a mistake I do have raod side assistance, now again I requested road side assistants from them and they call me after 7 hours to assist me, what a bad service I wouldn't refer anyone to them

0
Replies (1)
Auto & General
Auto & General's reply20 Dec 2021, 20:21
Official
Good day Sandile,
We acknowledge receipt of your complaint. 

We would like to assist you. 

Kindly send us a private message with your policy or ID number.


Kind Regards,
The Auto & General Team