kK
kefiloe K

1 reviews | Active since Aug 2020

25 Aug 2020, 14:56

Poor service!!!!

I made a claim with auto and general regarding our garage door and roof however they refuse to pay because they assume "roof was in a poor state "when they didn't send an evaluator to check the state of the house instead of assuming poor state. They quick to debit my account however always make excuses when they have to pay up or fix?

Can i kindly have my premiums back!!so I can fix what is damaged!! You do not treat your clients fairly!

0
Replies (3)
Auto & General
Auto & General's reply25 Aug 2020, 15:21
Official
Hi Kefiloe,

We would like to apologise for the service you have received.

We would also like to look into your matter, please send us a private message with your policy or ID number.

Kind Regards,
The Auto & General Team
kK
kefiloe K's update25 Aug 2020, 18:48
Reviewer Update
The same dry story you gave me is the same story you gave to your other clients!

Why are doing this?
Why is auto and general ripping people off??

kK
kefiloe K's update25 Aug 2020, 18:50
Reviewer Update
Mr E Katake
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