POOR SERVICE

Good day, To whom it may concern, I will like to share my experiences in regards to auto & general, I am not satisfied with the services, firstly seems like nobody is actually calling clients for feedback, my claim was rejected and I was told its due old damages, I was then advised since its old damages there will be a payout into our account so that we can fix our car ourselfs. fastfoward 6months later no response whatsoever, assessment person dealing with the claim seems like there is no sense of taking responsibility with client feedback. Till today the car is not fixed. I just spoke to the claims person Precious Hlongwane and I have been holding for ever, I called in at 10am then I hold till my airtime cut me off