Poor service: 2 and going for just replacing a gate motor

<p>Hi,</p> <p> </p> <p>I put in a claim on the 16th of May for a damaged Gatemotor, a security company was dispatched to assess te motor, they decleared the motor as damaged and told me they will send a report to the insurace.</p> <p> </p> <p>I have been calling the insurance to follow up on the claim and till today, the agents keep telling me they will call the supplier, they have called the supplier, they can;t get hold of the supplier.</p> <p> </p> <p>It is getting frustration to be calling Auto and General everyday, expensive to call as well and really there is not regards for customer satisfaction at all</p>