PJ
Phiko J
1 reviews | Active since Apr 2021
31 Jul 2024, 11:25
Poor service
I regret the day i took Auto and General warranty policy. No customer , the consultant will tell you different stories every day. They do not take clients serious. Its beet 3 weeks waiting for the vendor to be loaded on the system. Every day i am told a different stories. I regret joing them. The airtime i spent calling its almost 500 ever since they started the processing the claim
Helpful (0)
Replies (3)0
Replies (3)
Auto & General's replyOfficial
31 Jul 2024, 11:29Hi Phiko,
We do apologise for the service and inconvenience we have caused.
We will escalate this to our management team.
They will be in contact with you.
Kind Regards,
The Auto & General Team
We do apologise for the service and inconvenience we have caused.
We will escalate this to our management team.
They will be in contact with you.
Kind Regards,
The Auto & General Team
Auto & General's reply31 Jul 2024, 11:29
Official
Hi Phiko,
We do apologise for the service and inconvenience we have caused.
We will escalate this to our management team.
They will be in contact with you.
Kind Regards,
The Auto & General Team
We do apologise for the service and inconvenience we have caused.
We will escalate this to our management team.
They will be in contact with you.
Kind Regards,
The Auto & General Team
PJ
Phiko J's updateReviewer Update
31 Jul 2024, 12:23***. Please call, so the ussue can be resolve. This is not good.
PJ
Phiko J's update31 Jul 2024, 12:23
Reviewer Update
***. Please call, so the ussue can be resolve. This is not good.
Auto & General's replyOfficial
31 Jul 2024, 12:27Thank you for your contact number Phiko, once again we apologize for the service you have received.
Kind regards,
The Auto & General team
Kind regards,
The Auto & General team
Auto & General's reply31 Jul 2024, 12:27
Official
Thank you for your contact number Phiko, once again we apologize for the service you have received.
Kind regards,
The Auto & General team
Kind regards,
The Auto & General team