1 reviews | Active since May 2016

24 Apr 2024, 09:24

POOR POOR SERVICE no help at all

the only way to get them to call you is if you log a call and ask for new insurance not even their general manager responds to emails. So their policy is get new clients but do not maintain them. We cancelled a policy 3 months ago and its still deducting. Also the rate increased by 100% in 3 years time.

0
Replies (1)
Auto & General
Auto & General's reply24 Apr 2024, 09:27
Official
Good day Terrence,

We acknowledge your complaint.

This has been escalated to the relevant team and they will be in touch as soon as possible.

Kind regards,
The Auto & General Team.