DB
Dante B

1 reviews | Active since May 2022

03 May 2022, 13:16

Poor poor poor service and outdated communication methods

Really upset with Auto & General’s old way if doing things. Stuck on a phonecall for hours trying to get assistance but no one answers!!! Get with the times guys!!!!

0
Replies (3)
Auto & General
Auto & General's reply03 May 2022, 13:23
Official
Hi Dante,

We would like to apologise for the service.

We will arrange for our service team to contact you.

Kind Regards,
The Auto & General Team

Best regards,

DB
Dante B's update03 May 2022, 13:40
Reviewer Update
Hi guys.
My phonecalls are not getting answered and I am becoming quite irate.
I wanted to get someone to cancel my policy and this month serves as my last month.
This includes both covers, my comprehensive insurance and my Tyre and Rin guard. Do not debit my account next month.
Auto & General
Auto & General's reply03 May 2022, 14:10
Official
Hi Dante,

We have sent a request to the relevant team to make contact with you.

They will do so before end of business today.

Kind Regards,
The Auto & General Team

Best regards,