CR
Chantele R
1 reviews | Active since Jan 2016
26 Jan 2016, 22:04
Poor insurance advice
My husband and I are bitterly disappointed with Auto and General and the way we have been treated.<br> <br> We were offered \FREE"cover when taking out a policy years ago"
Helpful (0)
Replies (1)0
Replies (1)
Auto & General's replyOfficial
28 Jan 2016, 10:32Hello Chantelle Reiser,
Thank you for bringing this matter to our attention.
We acknowledge the concerns raised and have noted that the matter has been reviewed by the Internal Dispute Resolution Department.
We will however refer the matter once again to the customer relations team for their input.
We acknowledge the frustration and express our sincere apologies for the inconvenience caused.
Kind Regards,
The Auto & General Team
Thank you for bringing this matter to our attention.
We acknowledge the concerns raised and have noted that the matter has been reviewed by the Internal Dispute Resolution Department.
We will however refer the matter once again to the customer relations team for their input.
We acknowledge the frustration and express our sincere apologies for the inconvenience caused.
Kind Regards,
The Auto & General Team
Auto & General's reply28 Jan 2016, 10:32
Official
Hello Chantelle Reiser,
Thank you for bringing this matter to our attention.
We acknowledge the concerns raised and have noted that the matter has been reviewed by the Internal Dispute Resolution Department.
We will however refer the matter once again to the customer relations team for their input.
We acknowledge the frustration and express our sincere apologies for the inconvenience caused.
Kind Regards,
The Auto & General Team
Thank you for bringing this matter to our attention.
We acknowledge the concerns raised and have noted that the matter has been reviewed by the Internal Dispute Resolution Department.
We will however refer the matter once again to the customer relations team for their input.
We acknowledge the frustration and express our sincere apologies for the inconvenience caused.
Kind Regards,
The Auto & General Team