1 reviews | Active since Sept 2016
Poor customer service
<p>As an old client of auto and general, I decided to go back to them for my house insurance but looks like they changed. We had storm damages to my property recently it's now 2months and I'm still waiting to finalise they claim everyday I have to phone and find out progress and delays now I hear that they declined my home contents when asked why they said the assessor says it's maintenance yet the assessor who is from nastronics took pics and did not assess proply so now who is liable for the emergency security that I installed to my property. They said it's not they problem the assessor report is final. This is ****pie service from both parties</p>
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Kind regards,
The Auto and Genenral Team.
We acknowledge receipt of your complaint.
We confirm that we have received this complaint from different sources and that we have been in contact with you af the complaint was received.
It is our understanding that this matter has since been resolved and we apologise for any inconvenience this has caused.
Kind regards,
The Auto and Genenral Team.