DvdW
Denise van der Westhuizen

1 reviews | Active since Aug 2012

21 Jan 2016, 14:13

POOR CUSTOMER SERVICE

I just was about to receive the mentioned items back from the Insurer repairer,<br> <br> What a DISGRACE, to say the least,<br> <br> <br> The Acoustic Research subwoofer was returned with only two *****s on the back panel,<br> <br> The amplifier was returned without the remote and one foot podium stand broken off,<br> <br> That foot stand can't just break off, was the amplifier dropped?<br> <br> This service SUCKS!!<br> <br> I cannot believe what I just witnessed,<br> <br> And worst of all I am paying insurance of this kind of service,<br> <br> It's a disgrace to say the least,

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Replies (1)
Auto & General
Auto & General's reply22 Jan 2016, 15:41
Official
Hello Denise@1,

Thank you for your comments.

We have attempted to contact you on your mobile number but could not reach you. An e-mail was forwarded to you, kindly respond to the e-mail for further assistance.

In the interim we have requested feedback from our supplier in this regard.

Regards,

The Auto & Genera Team