VM
Vukani M
1 reviews | Active since Sept 2017
14 Jun 2019, 12:48
Poor customer service
Bad customer service. All they do is fool you around putting you on hold and they never call you back! I'm gonna look for a better insurance provider
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Replies (2)
Auto & General's replyOfficial
14 Jun 2019, 12:53We acknowledge your complaint.
As discussed with our Customer Relation Specialist, we confirm that the claim has been finalised. We will investigate as to why you have not yet received payment and contact you back.
Kind Regards,
The Auto & General Team.
As discussed with our Customer Relation Specialist, we confirm that the claim has been finalised. We will investigate as to why you have not yet received payment and contact you back.
Kind Regards,
The Auto & General Team.
Best regards,
Auto & General's reply14 Jun 2019, 12:53
Official
We acknowledge your complaint.
As discussed with our Customer Relation Specialist, we confirm that the claim has been finalised. We will investigate as to why you have not yet received payment and contact you back.
Kind Regards,
The Auto & General Team.
As discussed with our Customer Relation Specialist, we confirm that the claim has been finalised. We will investigate as to why you have not yet received payment and contact you back.
Kind Regards,
The Auto & General Team.
Best regards,
Auto & General's replyOfficial
14 Jun 2019, 13:43Update:
As discussed, we are pleased to confirm that the claim was finalised and that payment was requested. The funds will reflect in your account within a period of three working days if not sooner.
We apologise for the frustration this has caused.
Kind Regards,
The Auto & General Team.
As discussed, we are pleased to confirm that the claim was finalised and that payment was requested. The funds will reflect in your account within a period of three working days if not sooner.
We apologise for the frustration this has caused.
Kind Regards,
The Auto & General Team.
Best regards,
Auto & General's reply14 Jun 2019, 13:43
Official
Update:
As discussed, we are pleased to confirm that the claim was finalised and that payment was requested. The funds will reflect in your account within a period of three working days if not sooner.
We apologise for the frustration this has caused.
Kind Regards,
The Auto & General Team.
As discussed, we are pleased to confirm that the claim was finalised and that payment was requested. The funds will reflect in your account within a period of three working days if not sooner.
We apologise for the frustration this has caused.
Kind Regards,
The Auto & General Team.
Best regards,