Poor contact ability auto & general

Was involved in a accident this morning

I attemtped to call auto & general more then 10 times could not get through.

Contacted the roadside assistance and managed to get them to put me through to the call centre

The numbers attempted was *** ***

Got through to the roadside assistance and spent 30 min on a call with a consultant which was not able to pick up a main road in cape town .

I was woman alone and she frequently put me on hold but managed to get the tow truck to come out