Poor Client Service, Warranty Claims

Most horrible experience ever!!! Been waiting for over two weeks to get a warranty claim approval, the accessor books the vehicle for inspection however does not border to attend to the assessment despite having all the required documents sent to him. You sent emails to them as well as their managers no one acknowledges the receipt thereof and is never available via telephone.

I really regret joining Auto and General, they are super fast in selling you the policy but when coming time for a claim or assistance it's a nightmare.

I am frustrated, upset and annoyed.