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Yolisa

1 reviews | Active since Dec 2021

12 Mar 2024, 12:09

Poor Claims Process and Service

If I could give A&G no stars, I would. Very very poor claim experience. I submitted my car claim on the 21st of February. I've spent minutes talking to different call agents to get some movement on my claim. It's the 12th of March and I haven't received a quote or a call from an assessor or an advisor. As soon as this matter is sorted, I am leaving this insurance.

Stay away from Auto and General. You will give yourself a headache running around for a 3-4 days process to be approved in more than 3 weeks

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Replies (1)
Auto & General
Auto & General's reply12 Mar 2024, 12:15
Official
Hi  Yolisa,

We are disappointed to hear about your service experience.

We will look into your matter and contact you with feedback.

Kind Regards,
The Auto & General Team