JS
Jitesh S
1 reviews | Active since Feb 2019
19 Jun 2020, 09:00
Poor Call Service
Was transfered to another agent, no call etiquette or customer compassion in the call what so ever. Auto and General needs to review its call centre agents as they are the face of the company and such treatment doesnt portray the company in a good light!
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Replies (2)0
Replies (2)
Auto & General's replyOfficial
19 Jun 2020, 09:43Hi Jitesh,
We would like to apologise for the service you have received.
We will be in contact with you to discuss your concerns.
Kind Regards,
The Auto & General Team
We would like to apologise for the service you have received.
We will be in contact with you to discuss your concerns.
Kind Regards,
The Auto & General Team
Auto & General's reply19 Jun 2020, 09:43
Official
Hi Jitesh,
We would like to apologise for the service you have received.
We will be in contact with you to discuss your concerns.
Kind Regards,
The Auto & General Team
We would like to apologise for the service you have received.
We will be in contact with you to discuss your concerns.
Kind Regards,
The Auto & General Team
Auto & General's replyOfficial
23 Jun 2020, 12:02Hi Jitesh,
We can confirm that the interaction was evaluated and that the matter will be dealt with on an internal basis.
Regards,
The Auto & General Team
We can confirm that the interaction was evaluated and that the matter will be dealt with on an internal basis.
Regards,
The Auto & General Team
Auto & General's reply23 Jun 2020, 12:02
Official
Hi Jitesh,
We can confirm that the interaction was evaluated and that the matter will be dealt with on an internal basis.
Regards,
The Auto & General Team
We can confirm that the interaction was evaluated and that the matter will be dealt with on an internal basis.
Regards,
The Auto & General Team