Poor bad *********** uncoldfull service

I wont recoment anyone to take out any policy with auto and general,i had insurance with them and they always had a long story not to pay out or give you something,i thought the extended warranty was something diffrent,i send my vehicle to vw in October 2025 there was something wrong in the engin,there my whole disaster start,vw quote them R180 000,according to the plan i have, everything is coverered for what vw quote them,so auto and general send it to they assessor which say,they will pay for the engin with a company they normally work with they paid out +-R90 000,the engin was +-R69 000,the rest which is R18 000 something is for vw they told me vw accept the offer which they never,so it was up and down,it become festive,we had no vehicle,we rent a vehicle,so the new year start,the lady from vw was on leave,then vw said they never agree to that price,vw send us a quote for labour and some parts that was suppose to come with the engin that was over R50 000,we phone auto and general they ask for labour hours,i start working,and i dont have a vehicle so i must now hike to work.the assesors of auto and general refuse to pay up,but according to the contract they pay unlimited,its only a front and lies and false adverti*****t,so i hike one day back from work a car stopped and five guys ****** and beaten me up like i was a ball,i almost lost my life if it wasnt for a white guy with his workers stopped and helped me,i inform auto and general must i first be ******ed then maybe you will come to the party,they email me they not gonna pay,so where is the unlimited payouts now,i was almost beaten to death with no close,they just dont care,my husband make a loan so i just can get my vehicle at vw,so my husband paid in almost R30 000,i received my vehicle atleast on friday 9th January 2026,but really people dont be fooled by nice adverts or that long talk over the phone just to be a victim of *********** people and company or even that contract they send nothing is not even true.I will always hate auto and general for what i went through these past months,i want to cancelled them cause i might aswell save money and pay everything out of my own pocket then think you got an extended warranty.poor bad service.