JP
Jayson P

1 reviews | Active since Oct 2020

30 Sept 2024, 15:36

Poor Availability and Poor Service

Decided to switch to A&G for my vehicle on Friday 27/09. on Sat 28/09 I tried to load my car photos but it requires a license disk to be photographed. I Just bought the car and have a temp license disk. Then I could not get hold of A & G after 10+ calls. I even emailed the agent on 28/09. Even today 30/09 I cannot get hold of them. Guess what I had enough - I'm cancelling.

0
Replies (2)
Auto & General
Auto & General's reply30 Sept 2024, 15:44
Official
Hi  Jayson,

We do apologise for the service. Unfortunately, you won't be able to complete the inspection on the App using a temp disc.

However, you can visit any Glasfit branch in your area, they will be able to assist you.

Kind Regards,
The Auto & General Team


Best regards,

JP
Jayson P's update30 Sept 2024, 16:40
Reviewer Update
Why didn't anyone say so. Instead I am now receiving emails and sms's from A&G that I am not covered until photos are loaded.

Please do not waste my time.