Pooe service

The way they deduct their premiums early. In my case, I was not aware what I am covered for and only realised when my friend was claiming for her gate and I was shocked and she said I must check my documents of which I only submitted after the incident happened and I was late for a week and I did explain to them the reason that I was not aware but I made sure that my premiums are up to date. My claim was rejected. I am changing this insurance and I will never recommend it to anyone. I thought one of my friends was lying when she said when it comes to claims it's not easy for them to pay and they are always rejecting.