Policy increase, twice as much as inflation

I received an email today that my policy will increase +- 17%<br> This is unexceptable Auto & General. During the past year I paid more than R6,000 in premiums and only claimed +- R1,500 for a broken windscreen. <br> For the life of me I can't understand why a respected company like you feel you 'have to' treat your loyal customers this way. Increase those members why claim regularly and even *******ly. During the past 20 years I paid insurance, if I claimed a total of R15,000 that would be alot. Why tick off and risk losing a low risk client? <br> This is unexceptable.