CS
Cecilia S

1 reviews | Active since Feb 2022

21 Sept 2025, 13:01

Policy cancelation

I sent you an email on the 15th of August for policy cancelation you still went through and debited for August now you debited me twice in September. Every time I make a reversal the bank charges me. Please reverse my money and stop that policy it's too expensive for me I can't afford it.

0
Replies (1)
Auto & General
Auto & General's reply21 Sept 2025, 13:04
Official
Hi Cecilia,
 
We would like to apologise for any inconvenience caused.
 
We will escalate your matter to the relevant department, they will be in touch with feedback. 

Kind Regards,
The Auto & General Team